At Stars Memorabilia, we take great pride in the quality and customization of our products. Due to the personalized nature of our memorabilia gifts and custom sports cards, we maintain a strict no refund or return policy. This policy ensures that each item is crafted to meet the unique specifications and preferences of our customers, guaranteeing a one-of-a-kind product tailored just for you.
However, we understand that mistakes can happen. If there is an error on our part—such as a defect in the product, an incorrect customization, or any issue that deviates from your original order details—please contact us immediately. In such cases, we will verify the mistake and promptly arrange for a reprint to be sent out at no additional cost to you.
We are committed to your satisfaction and strive to deliver top-quality, accurate, and personalized memorabilia. Thank you for your understanding and for choosing Stars Memorabilia. If you have any questions or concerns regarding your order, please do not hesitate to reach out to our customer service team.